We will always try to get your items out to you as soon as is possible.
On items that are purchased directly from the website, delivery will be within 3 working days and will be sent out with Royal Mail. If you have requested something to be made specifically for you, it may take 2-3 weeks to be made and then sent to you. Therefore please allow at least 3 weeks to receive your item.
If you wish to have your item sent ‘next day delivery’ we can do so for a cost of £6.95. Please email to request firstname.lastname@example.org
Should you not be happy with the item you have purchased, please return the item within 14 days in its original state.
Once I have received the item I will either exchange or refund you in full. We cannot refund return postage unless the item is faulty. If we do not receive the item back, we cannot refund you. Sale items are non-returnable.
Upon refund I will contact you. Paypal payments will be refunded into your Paypal account. Credit/Debit card payments will be deposited back into your bank account.
Lune Valley Textiles
1 Overtown Cottages